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Cancellation Policy from 1st October 2026

Due to a high number of recent late cancellations; the rising costs of public transport, we have decided to revise our cancellation policy which will be effective from the 1st October 2026.

 

For bookings that are cancelled 12 hours or less before the date and time of the arranged collection, we will charge 50% of the cost of the vehicle movement plus VAT at 20%.

 

If we arrive at the arranged collection address, without notification of cancellation, a charge of 100% of the cost of the vehicle movement, plus VAT at 20% will apply.

 

If you have any queries regarding this policy, please do not hesitate to contact us.

CONTACT

Suite 3

Cinderhill Industrial Estate

Weston Coyney Road

Longton

Stoke-on-Trent

Staffordshire

ST3 5LB

07970724532

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Think Purple Recovery is a limited company registered in England & Wales with company number 10988464 and a VAT registration number of GB311287725.

© 2020 - Present by Think Purple Recovery Ltd. All Rights Reserved.

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